Returns

Online

Purchases made online are governed by UK distance selling regulations and the returns policy is different to in-store purchases. (Please see below and the receipt for the in-store policy.)

Please create an account if you wish to return or exchange.

All goods purchased online are sent with a returns form, please enclose the form in your package.

We will gladly accept online returns within 14 days of you receiving the item, provided that the item is unworn, unmarked, odourless and the designer tag is still attached. Footwear must be returned in the original packaging with authenticity cards.

The cost of returning the item and responsibility for the item is yours until it reaches us, therefore we recommend using a trackable, insured service. If items are lost, you will need to contact the postage company. We do not refund any original shipping cost. If returning from overseas, please mark the package 'RETURNED GOODS' to avoid any customs charges. All taxes and customs charges are your responsibility.

In the unlikely event you have received damaged goods, please contact us immediately.

Please return to:

Competitive Edge, 31a/b Burscough Street, Ormskirk, Lancashire, L39 2EG

In-store

COMPETITIVE EDGE will gladly exchange non-faulty merchandise within 7 days of purchase, providing that the garment is unworn, unmarked and the designer tag is still attached. Proof of purchase must be produced.

AFTER 7 DAYS WE WILL ONLY EXCHANGE AT THE CURRENT RETAIL VALUE.

We regret that we are UNABLE TO REFUND non-faulty merchandise. In the event you are unable to find a suitable exchange, we will be happy to issue you with a credit note.

Christmas returns - Items purchased between 1st November 2024 and 24th December 2024 can be returned until 9th January 2025.

FINAL SALE ITEMS (First Floor/Upstairs) ARE NOT ELIGIBLE FOR RETURN.

None of the above affects your statutory rights.