Purchases made online are governed by UK distance selling regulations and the returns policy is different to in-store purchases. (Please see the receipt for the in-store policy.)
All goods are sent with a returns form. If you wish to return the goods, please enclose the form indicating if you wish for a refund or exchange. Tick the appropriate box.
If you wish to exchange for a different item, simply return it as above with the returns form enclosed. Please email us at firstname.lastname@example.org, or call us on 01695578778 for us to hold the item you require while we await your package.
We will gladly accept online returns within 14 days of you receiving the item, provided that the item is unworn, unmarked, odourless and the designer tag is still attached. Footwear must be returned in the original packaging with authenticity cards.
The cost of returning the item and responsibility for the item is yours until it reaches us, therefore we recommend using a trackable, insured service. If items are lost, you will need to contact the postage company. We do not refund any original shipping cost. If returning from overseas, please mark the package 'RETURNED GOODS' to avoid any customs charges. All taxes and customs charges are your responsibility.
If you have received damaged goods, please contact us immediately.
Please return to:
Competitive Edge, 31a/b Burscough Street, Ormskirk, Lancashire, L39 2EG